Frequently asked questions.

Adult Vape Store is intended only for adults who are at least 21 years old. By browsing, creating an account, or placing an order, you confirm that you meet the legal age requirement for your location.

Yes. We use an age-gated storefront and may require additional identity or age verification before checkout, shipment, or delivery. Orders that cannot be verified may be cancelled.

The catalog is organized around pod systems, disposables, mods, e-liquids, coils, replacement pods, chargers, and related accessories for adult shoppers.

Shipping availability depends on product type, destination, carrier coverage, and applicable federal, state, and local rules. If a destination is not available at checkout, we cannot ship an order there.

No. Adult-only products may require age verification and delivery confirmation, so orders generally must ship to a physical residential or business address where an eligible adult can receive the package.

Most in-stock orders are reviewed before fulfillment. Processing can take longer if age verification, payment review, inventory checks, or destination compliance review is required.

Email support@adultvapestore.com as soon as possible with your order number. We can try to help before fulfillment begins, but we cannot guarantee changes after an order enters processing.

Contact support@adultvapestore.com within 48 hours of delivery with your order number, photos of the package, photos of the item, and a short description of the issue.

For hygiene, safety, and compliance reasons, opened, used, tampered, or partially consumed products are not eligible for return. See the Returns & Refunds page for details.

Some products may contain nicotine. Product labels and product pages should be reviewed carefully before purchase. Nicotine is an addictive chemical.